Your Privacy Choices

Your Privacy Choices

At Sorelvina, we believe that having control over your personal information is an essential part of a trusted shopping experience. You have the right to understand and manage how your personal data is collected, used, and handled when shopping for dog toys and pet products on our website.

1. Manage Your Inbox

We only want to contact you when our updates are useful and relevant to you.

  • Opt-Out: If you prefer not to receive new product launches, special offers, dog toy recommendations, or brand updates, you can click the “Unsubscribe” link at the bottom of any marketing email or adjust your communication preferences in your account settings.

  • Communication Preferences: Where available, you may choose which types of promotional or product-related communications you would like to receive.

2. The Right to Know & Edit

  • Transparent Access: You may request information about the personal data we currently hold about you, subject to applicable law.

  • Update Your Information: If your shipping address, name, email address, or other contact details change, you may update them through your account where this functionality is available or contact our customer support team.

Keeping your information accurate helps us process and deliver your orders correctly.

3. The "Right to Be Forgotten" & Account Deletion

If you decide to leave the Sorelvina community, we will respect your decision.

  • Deletion Requests: You may request that we delete eligible personal information associated with your account, subject to applicable legal, regulatory, fraud-prevention, accounting, or record-keeping requirements.

  • Restriction of Processing: Where applicable, you may request that we limit how certain personal information is processed while retaining it only where legally permitted or required.

4. Cookie & Tracking Controls

  • Cookie Preferences: You can use your browser settings or any available cookie preference tools on our website to manage or refuse non-essential cookies.

  • Browser Controls: Your browser may provide additional privacy features that allow you to limit certain types of tracking technologies.

Please note that disabling some cookies may affect certain website features or functionality.

5. "Do Not Sell or Share My Personal Information"

  • The Sorelvina Commitment: We do not sell your personal information for monetary payment.

  • Depending on where you live, applicable privacy laws may provide you with additional rights regarding the sale, sharing, or use of personal information for targeted advertising.

  • Where legally required, you may submit a request to opt out of applicable data sharing or processing practices by contacting us.

How to Exercise Your Choices

Exercising your privacy rights is simple. You may contact us using the following method:

  • Email Us: Send an email with the subject “Privacy Choice” to service@sorelvina.com.

  • Account Settings: If privacy controls are available within your Sorelvina account, you may also manage certain personal information and communication preferences directly through your account.

We may need to verify your identity before completing certain privacy requests in order to protect your personal information from unauthorized access or deletion.

Contact Information

Sorelvina is an online pet products retail store operated by Beijing Liangyan Shengke Technology Co., Ltd., specializing in dog toys and related pet products.

Legal Entity: Beijing Liangyan Shengke Technology Co., Ltd.
Registered Address: Room 101, Building 3, No. 54 Qingchun Road, Huairou District, Beijing, China
Email: service@sorelvina.com

Sorelvina — Your privacy, your choices.